Terms & conditions

Description of Goods
All goods offered for sale on this website are of satisfactory quality and meet any description of them. Whilst every effort as been made to accurately reproduce the colours and dimensions of the prints, variation in both user settings and monitors may cause fluctuation under some circumstances for which Alastair Lee - Landscape Photography cannot be held responsible. Alastair Lee - Landscape Photography reserve the right to alter without notice or prior warning, products, prices and conditions of sale.

Stocking, Availability and Delivery
Prints, books and gift voucher items offered by Alastair Lee - Landscape Photography are manufactured on site and therefore normally take 2 to 3 days to deliver. Only in exceptional circumstances, such as holidays, should there be any exception to this timetable. Framed and mounted prints are only available for UK orders and normally take 5 to 7 days to deliver using a private courier.

Pricing & Availability
Whilst we make every effort to ensure the information on our website is accurate and up to date errors may occur. Prices and availability of goods may be subject to change without prior notice. You will however be given the current price at the time you place your order. We will endeavour not to offer goods that are out of stock, if your item is unavailable we will contact you and inform you of the waiting time or cancel you order if you prefer. If you purchase a product which is incorrectly priced you will be informed of the correct price immediately and offered a chance to continue the purchase at the revised price or cancel the order. 

Special offer are only available whilst stocks last and for the period displayed. Special offers can either be continued or discontinued at the sole discretion of Alastair Lee - Landscape Photography

Tax Charges
All products on Alastair Lee - Landscape Photography are priced in pounds sterling and include VAT at local rate. VAT is not due on importation to countries who are members of the European Union. However, all non-European Union customers should please note that you may have to pay tax and customs duties in the country of IMPORTATION. Posing Productions are not liable for these charges which remain the responsibility of the customer/importer. We will not refund in circumstances where customers do not accept delivery on the grounds that they refuse to pay import duties. Import duties vary widely from country to country. For specific information, please contact your local Customs Office.

Cancellation Policy
You have the right to cancel your order within 7 working days after the day of receipt. You must provide us with a written notice (this can be an email). If your payment has been processed it will be refunded within 30 days to the card used for the purchase (less delivery charge where appropriate). It is your responsibility to return the goods to Posing Productions in their original packing and in perfect condition and pay for any postage costs incurred by returning the goods.

Guarantee
Alastair Lee - Landscape Photography  guarantees 100% satisfaction. All of our products come with a 30 day no-quibble guarantee. If you are not satisfied with our products, or if they arrive in a damaged or unmerchantable condition, then please notify us immediately and we will replace them. Alternatively we will provide a full credit including postal charges to your credit card upon safe receipt of the returned goods. Any damages and shortages must be advised within 30 days of receipt of your order.

Please note that the Alastair Lee - Landscape Photographys' guarantee is additional to, and in no way affects, your statutory rights as a consumer.

Complaints 
Customer satisfaction is paramount and we aim to deal with your complaint as effectively as possible. Please email your complaint to customerservice@posingproductions.com

Or - +44 (0) 1282 541 420

Alastair Lee - Landscape Photography trades under 'Posing Productions Ltd' which is a Registered Company no. 7109356